Pune: Bajaj Allianz Life Insurance, a trusted name among India’s private life insurers, reported an outstanding Claim Settlement Ratio (CSR) of 99.29% for FY 2024-25.
The company successfully settled 13,994 individual death claims during the financial year, releasing payouts worth ₹862.79 crore, reinforcing its customer-first commitment and delivering crucial financial support when it matters most.
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Backed by robust digital infrastructure and streamlined internal processes, Bajaj Allianz Life Insurance settled 96% of non-investigative claims within just one day of notification. The insurer’s tech-driven claims management platform ensures seamless submission and tracking, offering policyholders peace of mind during challenging times.
“Our Customer First Promise guides every action at Bajaj Allianz Life. Achieving a 99.29% claim settlement ratio reflects our unwavering commitment to supporting families in their moment of need,” said Tarun Chugh, MD & CEO, Bajaj Allianz Life Insurance. “With the consistent use of digital innovation and strong risk management, we aim to become India’s most trusted life insurance partner.”
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The company’s CSR has remained above 99% for four years in a row, showcasing its operational strength and reliability. As of March 31, 2025, Bajaj Allianz Life holds a solvency ratio of 359% and assets under management (AUM) of ₹1.23 lakh crore, exceeding industry regulatory requirements.
Bajaj Allianz Life Insurance: AAA (Stable) Rating
Additionally, Bajaj Allianz Life Insurance retained its AAA (Stable) issuer rating from CARE Ratings for the third consecutive year, reflecting its strong creditworthiness. Recently, it also declared its highest-ever PAR Bonus of ₹1,833 crore for over 11 lakh eligible policyholders.
With a customer base of over 3.78 crore individual and group clients, 596 branches, 1.57 lakh agents, and 410 institutional partners, Bajaj Allianz Life continues to drive innovation through value-driven products and a digital-first approach – ensuring millions of Indian families remain financially protected.
